Dermatologist

“They’re told that I chose a medication that’s too expensive for them,” he noted. The loss of trust can hurt the physician-patient relationships…which is ‘age-old, sacred.’

Registered Nurse

“You spend a lot of time on phone calls, letters, fighting with insurance companies,” Markham explained, “time that you otherwise could be devoting to that patient.”

Medical Assistant

Courtney shares her experience with step therapy and describes grappling with “about 22 messages every 48 hours from insurance companies or patients” related to prescription medications.