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Sarah Hager describes the exhausting process of finding a medicine that effectively treated her psoriasis. When her dermatologist prescribed a targeted therapy, Hager’s insurer demanded she try two other medicines first. Neither worked.

Hager finally got the medicine her doctor had prescribed. After years of “hiding” her skin, she found relief.

But it was short-lived. When Hager changed jobs, she landed with a new insurer. “Back to square one,” she recalled.

The insurer again required her to try different medicines through step therapy. Even though she had tried them previously. Even though she and her dermatologist knew they wouldn’t work for her. Even though she had only just – finally – gotten her psoriasis under control.

Watch Sarah share her story on Capitol Hill.